Privacy Policy

Effective: July 2026

GreenBrain ("we", "us", "our") operates the GreenBrain platform at greenbrain.io. This Privacy Policy describes how we collect, use, and protect your information when you use our service.

1. Information We Collect

We collect the following types of information:

Account information: Your name, email address, phone number, and business name provided during registration.
Business data: Client records, job schedules, invoices, pricing, and other data you enter into the platform to manage your landscaping business.
Usage data: Basic analytics including pages visited, features used, and session duration to help us improve the product.
Device information: Browser type, operating system, and device type for compatibility purposes.

2. How We Store Your Data

Your data is stored in encrypted databases hosted on Railway infrastructure. All data transmitted between your device and our servers is encrypted in transit via TLS/HTTPS. We use SQLite for data storage with regular automated backups to prevent data loss.

3. How We Use Your Data

To provide, maintain, and improve the GreenBrain platform.
To process your business operations (scheduling, invoicing, client management).
To power AI-assisted features such as conversational scheduling and smart suggestions.
To send transactional communications related to your account.
To diagnose technical issues and improve service reliability.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only with:

Infrastructure providers (Railway, Anthropic) strictly to operate the service.
Payment processors (Stripe) to handle billing when applicable.
Law enforcement if required by law or to protect our legal rights.

5. Cookies

We use session cookies solely for authentication purposes to keep you logged in. We do not use third-party tracking cookies or advertising cookies.

6. SMS and Email Communications

GreenBrain sends SMS messages and emails only when you explicitly initiate them through the platform (e.g., sending an invoice to a client, sending a scheduling notification). We do not send unsolicited marketing messages to your clients.

7. Data Retention and Deletion

We retain your data while your account is active. You can permanently delete your account inside GreenBrain under Settings → Account & payments → Delete account. Workspace owners delete the workspace, customer and financial records, location history, integrations, saved application snapshots, and team logins. A team member deleting their own account removes that login and its personal location history without deleting the shared company workspace.

Deletion removes active account data immediately. Encrypted disaster-recovery copies created before deletion may remain isolated from active systems for a limited backup-retention period before rotation. They are not used to recreate a deleted account except when legally required or as part of a full disaster recovery. Contact support@greenbrain.io with deletion or retention questions.

8. Data Security

We implement reasonable security measures to protect your data, including encryption in transit, secure authentication, and regular backups. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active users of material changes via email or in-app notification. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

support@greenbrain.io